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Welcome to Thompson Plumbing Heating and Air Conditioning

What to Expect on Your First Visit

At Thompson Plumbing, Heating & A/C Inc., we understand that scheduling a service call can be a daunting task, especially if it’s your first time. That’s why we’ve prepared this guide to help you feel at ease and know what to expect during your initial visit.

1. Scheduling Your Appointment

  • Call our friendly customer service team or schedule online
  • Provide details about the issue you’re experiencing
  • Let us know if you have any specific time preferences

2. Our Technician’s Arrival

Our certified technicians will arrive at your home or business in a clearly marked Thompson Plumbing, Heating & A/C Inc. vehicle. They will introduce themselves, listen to your concerns, and assess the situation before proceeding with any work.

3. Transparent Pricing

We believe in upfront and honest pricing. Our technicians will provide you with a detailed estimate of the work required and the associated costs before starting any repairs or installations. We never charge any hidden fees.

4. High-Quality Services

Whether you need Air Conditioner Repair, Air Conditioning Installation, AC Service, or any other HVAC or plumbing service, our skilled technicians are trained to handle it all. We use only the best tools and equipment to ensure a job well done.

5. Clean and Tidy Work Area

Our technicians take pride in their work and respect your home or business. They will keep the work area clean and tidy throughout the process and ensure that everything is left in the same condition as they found it, if not better.

At Thompson Plumbing, Heating & A/C Inc., we strive to provide exceptional service and customer satisfaction. We look forward to serving you and addressing all your plumbing, heating, and air conditioning needs in Petersburg, MI, Dundee, MI, Ida, MI, Britton, MI, Ottawa Lake, MI & Lambertville, MI.